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The Magical Moon Llc
Policies, Shipping & Returns



Please contact themagicalmoon@yahoo.com regarding any order discrepancies within 48 hours of receiving your order. Please provide order number & issue, along with photos if item is damaged.


* All Sales Final . An order cannot be canceled once it is placed. * 


Orders are shipped with tracking via USPS every 1-5 business days.
Please take all major holidays & weekends into consideration.
Once shipped, orders may take 1-10 business days for delivery within the U.S.


* Immediate payment required at time of checkout.

SHIPPING INSURANCE FOR ORDERS $50+:
Protect your order with a flat fee of $3.00

Orders are shipped via USPS Priority Mail, which include an automatic $50 insurance coverage if a package should become severely damaged or lost. Additional package & shipping insurance options for orders over $50 are optional & available upon checkout.

* In the event that USPS completely damages or loses a box, a store credit or full refund of your order will be issued without question through The Magical Moon.

(Follow up tracking will first be investigated if package is lost, this can take 3-5 business days)

- ALL SALES FINAL-

PRIVACY POLICY:

All credit card, payment, shipping & contact information provided to this website will be kept confidential & not given to any third parties.


TERMS OF SERVICE & PRODUCT USE:

* Products must be used at your own risk, The Magical Moon is not responsible for any misuse of the products.
The Magical Moon has not been certified by the FDA. Products are not intended to diagnose, cure, treat or prevent any disease or ailment. All products are used at your own risk.

* Several of The Magical Moon's products have been handmade with care & caution. All products have been packaged & listed with love & positive energy.

* By the purchase & use of The Magical Moon products you agree to all terms & conditions.

The Magical Moon IMAGES & GRAPHICS:

* The Magical Moon Logos & Business name are under Copyright, created by the artist for the artist.

* The Magical Moon Established 2019 

Owner & Curator : Ellen Hodges

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